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A safe way to pay and get paid

Millions of people use Vault Pay to make fast, secure payments. See how we use cutting edge technology and security features to help you make smart financial choices.

Send dollars, not financial details

Every transaction in our app is encrypted, so your financial information stays secure whether you’re paying a friend or checking out online.

Connect your account to your favorite apps or online shops, and you won’t even have to type in card numbers to make a purchase. Just tap to pay with Vault Pay, and we’ll send the payment without sharing your account details.

We help protect eligible purchases

When you pay for a service or buy merchandise, tap the toggle in the app to indicate you’re making a purchase. Eligible transactions are protected with Purchase Protection benefits.*

We verify users’ identities

In accordance with federal law, we ask all users to confirm their identity in the app, where details can remain encrypted. This helps Venmob verify our users’ accounts and is designed to stop scams before they happen.

Security is built into the app

Secure your sign-in

Ensure that you’re the only one who can access the app – even if you lose your phone. In addition to the standard Vault Pay password, you can create a biometric or PIN-based passcode for your Vault Pay account.

How to add money to your balance
Control your payment privacy

Maybe you want people to see your perfect payment notes. Maybe not. Either way, our privacy settings let you control who sees your activity in the app.

About contactless payments
Send to the right Venmob friends

Paying someone new? We’ll ask you to verify their phone number. Sending to a work friend? You can sync your contacts to add them as a Vault Pay friend and be sure you’re paying the right person.

Find no-cost ATMs near you

Vault Pay has your back

Our support team is here for you. Visit our Help Center to get the help you need.

Venmob LLC is registered in the United States (No. 099387340) and authorized by the Financial Conduct Authority under Electronic Money Regulations 2023 (Firm Reference 900563). Operating as a financial technology company, Venmob is not an FDIC-insured bank. Banking services and FDIC insurance are provided in collaboration with Thread Bank and Evolve Bank & Trust, both Members FDIC. The Venmob Visa® Debit Card is issued by Thread Bank under a license from Visa U.S.A. Inc. and is accepted wherever Visa® debit cards are recognized. All trademarks and brand names remain the property of their respective owners, and their use does not imply endorsement. All rights reserved. Standard data rates may apply.