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A quick glance
on our fees

We minimize or eliminate fees wherever we can, and basic transactions like sending or receiving money from a bank account or your Vault Pay balance cost nothing. Where we charge fees, they are minimal (and never hidden).

Answers on
Vault Pay fees

Opening and maintaining an account

Opening and maintenance fees :

Account creation$0One time account setup fees.
Monthly fees$ 0Recurrent monthly charges

Spend or send money

using your balance Venmob accounts$0.00No fee for between accounts transfers.
Sending money to people
(using Venmob balance)
0.0%For sending money to people using your Venmob Balance.
Sending money to people
(using your Visa bank account)
$0 - $2International transfer fee to send money to bank account using your Venmob wallet

Pay & Add money to your account

Transfer from bank account$0.00No fee when you link your bank and use it to add money to your Vault Pay account.
Receive money in your personal Vault Pay account from Vault Pay users ACH$0.00No fee for you when Vault Pay users send you payments with Vault Pay balance.
Receive payments from U.S bank Account$0.00No fee for you when you receive payments using U.S bank account
Receive money using Direct Deposit$0.00No fee for when money is added using Direct Deposit
Pay online with Visa Virtual Classic 2% above $100 USD (or $2 below 99 USD)There's a 2.00% fee above 100 USD (with a minimum fee of $1.00) when you withdraw from Vault Pay Balance to Visa Classic
Adding money using cash a check feature (faster check deposits, all other accepted check types)5.00% (minimum $5 fee)There's a 5.00% fee (with a minimum fee of $5.00) when you choose to deposit non-payroll and non-government checks (with pre-printed signature) in minutes using the Vault Pay app. No fee if your check can't be added.
Receive payments in your business profile, in your charity profile, or that are identified as for goods and services1.9% + $0.10There's a seller transaction fee or a charity transaction fee when you receive a payment sent to your business profile, your charity profile, or that is identified by the sender as for goods and services.

Transferring money from to Vault Pay Pay Physical Balance to VISA/MASTERCARD VIRTUAL CARDS 

MASTERCARD CLASSIC CARDS

Load card: No Fees

Unload card : 1$ + 0.30 USD

VISA MASTERCARD SILVER CARDS

Load cards : 3%

Unload cards: No Fees


fees are applicable to transfer money from your Venmob account to your VISA Classic card account with the standard option. The money is typically available in 1-2 minutes.
Unload Card (standard)                                            
 $0.2 / minimum 1 USDfees are applicable to transfer money from your Visa Classic card to your Venmob Physical account with the standard option. The money is typically available in 1-2 minutes.

Buying or selling cryptocurrencies

Cryptocurrency trade is not available yet


More information

You purchased an item described as authentic, but received a knockoff

Customer service (automated)$0.00No fee to call our automated Customer Service line.
Customer service (live agent)$0.00No fee to call a Customer Service agent.
Real-time alerts$0.00No fee to receive real-time alerts on your phone. Standard text message & data rates may apply.
Account statements$0.00No fees for CSV copies of your account statements.
Visa Classic cards Transaction declines due to insufficient funds$0.30for declines due to insufficient funds.

Using the Vault Pay VISA Debit card®

You purchased an item described as authentic, but received a knockoff

Venmob MasterCardClassic Debit Card acquisition$20.00Per each card.
ATM NFC withdrawal (in-network)$0.00No fees for ATM withdrawals in the MoneyPass network. Find no-fee ATMs near you at www.moneypass.com.
ATM NFC withdrawal (out-of-network)$2.50There’s a fee for non-MoneyPass ATM withdrawals. You may be charged an additional amount by the ATM owner even if you don’t complete a transaction.
ATM balance inquiry$0.00No fee to check your balance at an ATM. You may be charged a fee by the ATM owner.
Over-the-counter cash withdrawal (bank and other financial institution)$3.00$3.00 per signature withdrawal if a signature is required to obtain cash. You can withdraw cash at the counter inside participating bank branches or other financial institutions. The fee is charged per signature withdrawal if a signature is required to obtain cash.
Automatic reloads (using your bank account)$0.00No fee for reloading your Venmob balance when your Venmob balance is insufficient to cover a purchase made with your Venmob Debit Card.
Venmob VISA Debit Card replacement$5.00fee to replace your suspended or blocked Venmob Mastercard.

If you have added money to your Vault Pay account using Direct Deposit or the cash a check feature, or have bought or have received cryptocurrency with your Vault Pay account, your U.S. dollar Vault Pay account funds are eligible for FDIC pass-through insurance against bank failure up to applicable limits. Any cryptocurrencies you hold in your account are NOT eligible for FDIC pass-through insurance. ​
For general information about prepaid accounts, visit cfpb.gov/prepaid. 
Find details and conditions for all fees and services at Vault Pay.com/fees.

Vault Pay ®
Prepaid Card

Table of rates and fees

All fees for Vault Pay card.
Card order 15 USD shipping included. Venmob Prepaid card NFC card accepted where Vault Pay is available in USD & local Currency.
Pay in store/online From 1  to 100 USD | 1% fees are applicable on the Prime Rate. on the Prime Rate. on the Prime Rate. on the Prime Rate. on the Prime Rate. on the Prime Rate. on the Prime Rate. on the Prime Rate. on the Prime Rate.
Pay online internationally Not applicable 
Load the card Free of charge
Fees
Annual fees $10 USD
Transaction fees Cash advances Either $10.00 or 5% of the amount of each cash advance, whichever is greater.
Transaction fees Foreign transaction Not applicable
Penalty fees Late payment Returned payment  $0 
How we will calculate your balance We use a method called "daily balance". See the Venmob credit card agreement for details.