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You can find answers quickly using the search bar above or visiting our Help Center.
If you can't find the answer you need, get in touch with our Support team by filling out the form below, or scroll down for more contact options.

Please enter numbers only; no dashes. If you have a venmob account, please use the phone number on file.

If you do not have a venmob account, please enter the email address where you are best reached.

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Other Ways to Connect
  • Send us an email by filling out the form above
  • For the fastest service, chat with us in our mobile app  H24/7
  • Call us at +1 (408) 520-9307 | H24/7
Vault Pay Credit Card VISA
  • Call US at the phone number listed on the back of your Vault Pay Credit Card (24 hours a day, 7 days a week)
  • If your card has been lost or stolen, please call Vault Pay  support from the Get Help section of your Vault Pay app. Other contact informations can also be found in our Vault Pay Credit Card FAQ.
Questions & Recommendations
  • Send us an email by filling out the form above and selecting "Suggestions & Recommendations"
  • Send us an email at debitcard survey@Vault Pay.com
Business Profile Support
  • Send us an email by filling out the form above and selecting "Business Profile"
  • Send us an email at business@Vault Pay.com